Simplify your workflows with Docy AI Workers— the Compliance-Grade  AI Infrastructure. Explore →

  Team@docyai.com

AI Workforce Infrastructure for AI-enabled BPO

Docy AI sits underneath your BPO operations to automate document-heavy steps while your team owns delivery.

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HOW it works

How Docy AI enable BPO

Built for compliance-grade delivery, not just “automation”

Step 1 Assess

Identify 1–2 workflows best suited for automation

Step 2 Pilot

Drag-and-drop build + validate quickly ( up to 2 weeks)

Step 3 Scale

Integrate across operations + run ongoing with SLA and audit logs

Step 4 Improve

Continue to improve the AI workflow automation 

Why BPOs Choose Docy AI

BPO Account Manager

BPO Account Manager 

“~90% time saving, $100K revenue increase, “Zero SLA Breach!”

Let’s identify 1–2 document workflows you can automate in under 2 weeks.

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Audit-ready by design

  • Audit trails + evidence links for every decision

  • Versioned rules (policy changes don’t break delivery)

  • Exception-first workflow (humans focus on edge cases)

Enterprise/BPO-ready

  • API-first integration into your operations

  • Supports regulated environments with traceability and controls

Felxiable Partnership Model

  • Embedded AI delivery (recommended)
    Docy runs inside your BPO ops. You own the client and delivery.
  • Co-delivery pilots
    Joint pilot → SLA → expand by workflow + volume.
  • White-label / resalePackage AI Workers into your service offering.

FAQ

What is an AI-enabled BPO?

A BPO that uses AI Workers to complete standard cases automatically and routes exceptions to humans—improving speed, cost, and auditability.

Can Docy AI replace offshore processing teams?

Docy AI replaces repetitive document checking and data extraction, while keeping humans   for approvals and exceptions.

How fast can we start?

Most teams can pilot 1–2 workflows in weeks, then expand by workflow and volume.

Do you integrate with our systems?

Yes—Docy Engine is API-first, and also supports exports (CSV/JSON/PDF) depending on your delivery model.

Is Docy AI secure?

Absolutely. Docy AI follows compliance-grade security:
-encrypted processing
-data residency options
-audit logs
-role-based access
-enterprise infrastructure

How does pricing work for BPO workflows?

Docy AI supports:
✔ Outcome-based pricing — pay only for completed jobs (e.g., per bank statement, per      invoice, per reconciliation)
✔ Fixed monthly AI Worker plans — designed to replace bookkeeping/BPO headcount with a    predictable cost.
  • Automate your workflow

Future-proof your BPO revenue with audit-grade AI

Bank reconciliation & variance alerts

KYC / finance document packs

Cross-check forms, invoices, and photos

Submission-ready compliance reports

Invoice processing / AP checks

Contract review & clause extraction

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